Terms & Conditions

Terms & Conditions
Please read these terms and conditions carefully before purchasing, using, or utilizing any of our products or services.

Age Restriction
Our website is intended for adults only. You must be at least 18 years of age to view or make any purchases on this website.

Safe Usage of Products
Before using any products, please ensure that you follow all safety guidelines and use them correctly. All products are used at your own risk. We are not liable for any accidents or injuries incurred during usage.

Shipping and Sales Restrictions
We do not ship to or sell products within Japan. Our services are limited to international destinations outside of Japan.

Taxes and Customs Duties
The purchase price does not include applicable taxes, customs duties, or other fees. Any required taxes or fees are the customer’s responsibility and must be paid according to the regulations of the destination country. For international deliveries, additional customs charges may apply, payable by the customer.

Product Discontinuation
Due to factory conditions, products may be suddenly discontinued or unavailable for import.

Changes to Terms and Conditions
We reserve the right to modify, change, or update these terms and conditions or any part of the website without prior notice to users.

Stock Availability
The stock availability displayed on the website is an estimate. Due to stock discrepancies or shipping delays, we cannot be held responsible for inaccuracies or delays.

 

User Responsibility
All browsing and use of information on our website is done at the user’s own risk.

 

Payment and Transactions
Customers are responsible for ensuring the accuracy of their payment information. We accept major credit cards and other specified payment methods. We are not liable for delays or issues caused by payment processing errors.

Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.

Governing Law
These terms and conditions, and any individual contracts for services provided to customers, are governed by and interpreted in accordance with the laws of Japan.

Ownership and Risk of Loss
Ownership of the products transfers to the customer when the goods are handed over to the shipping carrier. The risk of loss or damage also passes to the customer at this point. Tracking information will be provided for customers to monitor shipment status.

Adult Products Disclaimer
All products sold on this website are intended as novelty items and are meant for entertainment or humorous purposes only.

Intellectual Property Rights
All content on this website, including images, text, logos, and designs, is the property of our company and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Force Majeure
We shall not be held liable for any delay or failure to fulfill our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government regulations.

Contract
A contract is deemed established once the customer completes the purchase process. However, if an order is canceled due to reasons such as lack of stock, the contract will be dissolved with a notice from us. We reserve the right to cancel orders deemed inappropriate or suspicious.

Order Cancellation Details
If you wish to cancel your order before it has been shipped, please contact our support team as soon as possible. Once the order has been shipped, cancellations will not be accepted unless there is an issue with the product (e.g., damaged or defective items).

Returns and Refunds
We accept returns of unused, unopened products within 7 days of receipt. To initiate a return, kindly contact our support team with your order details.

　Return Conditions:

Unused and Unopened Products:
Products must be returned in their original condition, including packaging and accessories.
Return shipping costs are the responsibility of the customer.

Inspection and Refund Process:
Refunds will only be processed after we receive and inspect the returned items.
Refunds will be credited to the original payment method within 7–14 business days after approval.

Non-Returnable Items:
Certain products, such as personal hygiene items or sexual wellness products, cannot be returned due to health and safety reasons unless they are defective.

Export Policy
We comply with all export regulations and restrictions of the destination country. Customers are responsible for ensuring that their purchased products are permissible for import into their country. We cannot be held liable for confiscated goods or legal issues arising from such violations.

Customer Support
For any inquiries or issues, please contact our customer support team at tokyoproductjp@gmail.com. 

Disclaimer
We strive to ensure product descriptions and information on the website are accurate, but we do not guarantee their absolute correctness. Products are provided “as-is,” and no warranties, either explicit or implicit, are offered, including warranties of merchantability or fitness for a specific purpose.

Product Legality
Customers are responsible for ensuring that the products they purchase comply with the laws and regulations of the destination country. We are not liable for products confiscated by customs or legal authorities.

Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Customers use the products at their own discretion and risk.

Modifications
These terms and conditions are subject to updates or modifications without prior notice. Customers are encouraged to review them regularly.